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M
MICROSOFT 365 · CHOOSE YOUR PATH

Connect Microsoft 365

The correct setup depends on where your Microsoft 365 subscription was purchased.

RECOMMENDED FOR SAASTECH CUSTOMERS

Purchased through SaaSTech

Your required Microsoft 365 DNS is configured automatically by the SaaSTech system.

Stop — do not add records manuallyDuplicate or conflicting MX, SPF, or Autodiscover records can interrupt mail.

What you should do

  1. 1

    Confirm your subscription is active in your SaaSTech account.

  2. 2

    Allow the automated setup to complete.

  3. 3

    Contact SaaSTech support if Microsoft reports a missing record.

Contact support · 800 987-3709
MANUAL SETUP

Purchased from Microsoft or elsewhere

Continue below. Microsoft will show tenant-specific verification and mail records that you must add in your domain DNS.

You will needMicrosoft 365 administrator access, SaaSTech DNS access, a current DNS backup, and a planned mail cutover window.
Continue to manual setup ↓
EXTERNAL SUBSCRIPTION PATH

Manual connection steps

Before changing MXMake sure every current recipient has a mailbox, alias, group, or forwarding destination in Microsoft 365.
WHERE TO EDIT SAASTECH DNS

Open your domain’s DNS

  1. Sign in to your SaaSTech Servers Domain Portfolio External · opens new tab ↗.
  2. Select the individual domain to open its Domain Settings page.
  3. Select DNS.

Need help signing in? Find your username or password External · opens new tab ↗.

Last reviewed August 13, 2026 · Microsoft 365 documentationAdd a domain ↗Find your records ↗
01

Add the domain in Microsoft 365

Sign in at admin.microsoft.com, then go to Settings → Domains → Add domain. Enter the domain and choose the manual setup path if you are adding records yourself.Open Microsoft 365 AdminExternal · opens new tab ↗Microsoft: add a domainExternal · opens new tab ↗

02

Verify ownership with TXT

Copy the unique MS=msXXXXXXXX TXT value shown by Microsoft in your domain DNS, then return to Microsoft and select Verify. Use the exact value from your tenant.Add a TXT record in SaaSTech DNSExternal · opens new tab ↗Microsoft: find your DNS recordsExternal · opens new tab ↗

03

Prepare users and mailboxes

Create every user, shared mailbox, alias, and group before the MX change. Microsoft recommends completing mailbox preparation before redirecting incoming email.

04

Copy Microsoft’s required records

In Settings → Domains, select the domain and continue setup. Copy the MX, Autodiscover, SPF, and any additional records Microsoft lists for the services you selected.Open Microsoft 365 AdminExternal · opens new tab ↗Manage records in SaaSTech DNSExternal · opens new tab ↗

05

Make the mail cutover

At the approved time, add the reviewed records. The tenant-specific MX target ends in mail.protection.outlook.com. Remove old MX records only when mail should start flowing to Microsoft 365.Add an MX record in SaaSTech DNSExternal · opens new tab ↗DNS Cutover GuideSaaSTech guide →

06

Verify and authenticate

Finish domain setup, test external mail in both directions, then configure DKIM and DMARC. Monitor through the old TTL period and use the rollback plan if a critical check fails.Check mail records with MXToolboxExternal · opens new tab ↗

RECORD MAP · COPY TENANT VALUES

Typical Microsoft 365 records

PurposeTypeHostValue
Verify domainTXT@MS=msXXXXXXXX
Receive mailMX@Your tenant’s *.mail.protection.outlook.com target
Outlook setupCNAMEautodiscoverautodiscover.outlook.com
Authorize sendingTXT@Microsoft 365 SPF value, merged with other senders

The verification and MX values above are patterns, not values to copy. Use exactly what your Microsoft 365 admin centre displays. Additional Microsoft services can require more records.

Setup complete?Test incoming and outgoing external mail, Autodiscover, SPF, and tenant status.Review cutover checks →