Report an Issue, Get Support, or Assign a task by filling in the form. Set your Priority for Support expectation and billing rate.
For time sensitive or collaborative sessions subject to availability; please use the Book Appointments Page.
Click each of the priorities below to see our expected first response times and expected resolve times.
Response within 24 Hours / Resolution within 3 Days
1 hr Deduction each hour service
Response within 8 Hours / Resolution within 1 Days
1.5 hr credit deducted for each hour of service
Response within 4 Hours / Resolution within 12 Hours
2 hr credit deducted for each hour of service
Response within 1 Hours / Resolution within 4 Hours
2.5 hr credit deducted for each hour of service
How to think like a troubleshooter, keep these in mind when reporting an issue so we can help you best.
Pre-purchase hourly bundles to save on hourly support rates for everyone in your business!